请帮忙翻译一句英文，在线等，谢谢！

Question

Hello, I do not believe this jacket zippered was ripped like this when we had this item.
Can you please tell us if you ripped the zipper when you zipped the jacket?

Answer 1

please stay on line.也可以用 please wait on line.祝工作顺利，新春快乐

追问

请看一下问题补充新春快乐